RDB’s core business is database administration, a profession which we have been doing since 1995. Today’s businesses are faced with a large skills shortage in the IT sector which is exacerbated by skilled staff retention problems. This can pose a significant risk to an organization particularly in the highly specialized database administration field. Companies have recognized the benefits of selectively outsourcing specialist areas within their organization that are not core to their business.
RDB has developed a successful outsourcing model which covers all aspects of database administration.
Our model includes the following:
- Site Audit and problem rectification
- Set-up and installation
- Backup and recovery
- Monitoring and alerting
- Performance tuning
- Database maintenance, upgrades, patches
- Capacity planning
- HA set-up and configuration
- Disaster Recovery
- Monthly Management Reporting
We have also developed our own in-house monitoring software that pro-actively alerts the customer and our support centre for any database show stopping problems before they actually occur. Our software also covers server side issues like disk space and log file monitoring.
We also provide Remote Outsourcing Services or a combination of remote and on-site support. All daily tasks are fully automated with built in alert notification.
Selective outsourcing through RDB will amount to a cost saving within your organization as well as the elimination of the skills risk.