With today’s high level of specialisation in the database and O/S arena coupled with a massive skills shortage, the absence of a key resource can pose a significant risk to an organisation. Continued technical support and uninterrupted service is vital to modern day information driven business and the risk in the absence of key resources due to annual leave, sick leave or even maternity leave needs to be mitigated.
The biggest exposure to risk an organisation could experience is through the resignation of a key resource, as it could take months or even years to find a suitable replacement. A key resource could quite possibly be absent from work for more than 25 working days per annum which equates to well over a month of working days every year.
We can provide key resource support services that cover Oracle, SQL Server, Sybase, MySQL, eBusiness Suite, Oracle Application Server, all flavours of UNIX, Linux and Windows Server.
This is where RDB can give an organization peace of mind by providing the technical support when key personnel go on leave, are sick or resign.