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Testimonials

Jai Perumal,GM Managed Applications, Saab Grintek Technologies

”RDB have proven to be a highly competent, professional and flexible service provider. The CEO and staff impress with their “can do” attitude! I am certainly pleased with the quality.....read more

Business Process Management in Small and Medium Service Businesses

Business Process Management in Small and Medium Service Businesses

By Bora Perzic Business Process Management (BPM) is a method of understanding, documenting, analyzing, executing and continuously changing business processes and relevant resources with a purpose of improving the value an organization creates for its customers. SMB in the BPM initiatives Traditionally Small and Medium Business is organized functionally (Marketing, Sales, Delivery and Accounting) and it tends to stay attached to that model for longer, while larger businesses are more likely to implement process oriented models of business...

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