banner_implementation

Testimonials

Ken Jarvis,CEO, Jika Africa

”At last a ‘true’ client focussed supplier in South Africa. The uniqueness of the offering makes them a VERY attractive partner for any company that takes its Database support seriously.”.....read more

10 things to consider when outsourcing your Oracle DBA service

By Jaroslav Cerny Outsourcing DBA services has become increasingly popular over the past few years, largely due to its cost-effective “pay as you go” model. While many companies are happy with their outsourced DBA services, others feel disappointed by the level of service they are receiving. This is understandable, seeing as there are outsource service providers who set up Service Level Agreements (SLA’s) that don’t always meet the needs of their clients. Negotiating the minefield of outsourcing providers and finding the perfect one for your...

read more

10 things to consider when outsourcing your oracle DBA service

Outsourcing DBA services has become increasingly popular over the past few years, largely due to its cost-effective “pay as you go” model. While many companies are happy with their outsourced DBA services, others feel disappointed by the level of service they are receiving. This is understandable, seeing as there are outsource service providers who set up Service Level Agreements (SLA’s) that don’t always meet the needs of their clients. Negotiating the minefield of outsourcing providers and finding the perfect one for your business is a...

read more

Multi-sourcing: the next evolution in ICT outsourcing

Outsourcing is a business model that is here to stay. Many of the companies we deal with, particularly those in the Information Communication Technology (ICT) sector are realising the benefits of engaging the expertise of third party providers. The benefits of ICT outsourcing include cost savings, better access to skilled resources in short supply and better time investment. Experience has taught me that the field of ICT can be a really complicated one with its range of different areas. This can cause many problems when an ICT company...

read more

Multi-sourcing: the next evolution in ICT outsourcing

Outsourcing is a business model that is here to stay. Many of the companies we deal with, particularly those in the Information Communication Technology (ICT) sector are realising the benefits of engaging the expertise of third party providers. The benefits of ICT outsourcing include cost savings, better access to skilled resources in short supply and better time investment. Experience has taught me that the field of ICT can be a really complicated one with its range of different areas. This can cause many problems when an ICT company...

read more

CRM surveys can help outsource service providers

Customer Relationship Management (CRM) is an important part of a successful business model between outsourced service providers and their clients. Business clients demand a high level of service and they can easily switch to a different service provider if they feel their needs aren’t being met. In order to find out if an outsourcing provider is meeting their clients’ needs, you need to engage with them to find out what you’re doing right and where you can improve. We have found that surveys can provide vital information that allows...

read more

Outsourcing database management and maintenance: The debate rages on

Many companies were quick to adopt the database management outsourcing model in recent years as its popularity climbed alongside an increasingly volatile market. Some have benefitted from this enormously, but others have had a less than satisfactory experience, finding frustrations around every corner and inciting them to repatriate services. As such, the ‘outsource versus in-house’ debate has been reignited. There are three main drivers for businesses to outsource: Cost containment A shortage of skills To focus on the...

read more