Oracle, SQL Server, Sybase and MySQL Database Administration outsourcing
RDB’s core business is database administration, a profession which we have been doing since 1995. Today’s businesses are faced with a large skills shortage in the IT sector which is exacerbated by skilled staff retention problems. This can pose a significant risk to an organization particularly in the highly specialized database administration field. Companies have recognized the benefits of selectively outsourcing specialist areas within their organization that are not core to their business.
RDB has developed a successful outsourcing model which covers all aspects of database administration.
Our model includes the following:
- Site Audit and problem rectification
- Set-up and installation
- Backup and recovery
- Monitoring and alerting
- Performance tuning
- Database maintenance, upgrades, patches
- Capacity planning
- HA set-up and configuration
- Disaster Recovery
- Monthly Management Reporting
We have also developed our own in-house monitoring software that pro-actively alerts the customer and our support centre for any database show stopping problems before they actually occur. Our software also covers server side issues like disk space and log file monitoring.
We also provide Remote Outsourcing Services or a combination of remote and on-site support. All daily tasks are fully automated with built in alert notification.
Selective outsourcing through RDB will amount to a cost saving within your organization as well as the elimination of the skills risk.
James Symons, Executive: IT, Barloworld Logistics
"From the first time I met with RDB, they said “ James we’re here to add value to your business” and that is exactly what RDB team has done. RDB has stood by their promise to ‘maximise our uptime’. They’ve been accountable and have delivered on their original proof of concept."
Theo Nel, Head: ITSS Services, Momentum
"RDB believes in adding value to business… at Momentum we believe in people who believe in themselves, the foundations for a solid partnership."
Jaco van der Lith: (IS Operational Delivery), Database Manager, MTN
"RDB assisted MTN in getting out of a resource shortfall quickly. They provided us with skilled and qualified consultants at short notice thus ensuring operational delivery to our business and customers continued with minimal impact. There is constant interaction with the management team at RDB and any concerns are addressed and resolved quickly. In short, RDB adds value to our operation!"