Ken Jarvis,CEO, Jika Africa

”At last a ‘true’ client focussed supplier in South Africa. The uniqueness of the offering makes them a VERY attractive partner for any company that takes its Database support seriously.” more

RDB Consulting embarks on ITIL implementation

ITIL, the Information Technology Infrastructure Library, provides best practices that organisations all over the world have been using to provide the effective management of IT infrastructure, service delivery and support. However, while ITIL is traditionally seen as the province of large enterprises, it can be equally beneficial for small and medium-sized companies. “The ITIL and ISO 20 000 certifications provide value to the company and customers alike, offering improved service delivery and processes,” says Jaroslav Cerny, CEO...

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